What should you do if you are unsure about a policy or procedure?

• A. Seek clarification from your supervisor or consult the official policy manual before acting.
• B. Guess and proceed.
• C. Wait for someone else to take the initiative.
• D. Ignore the doubt and act anyway.

Answer: (A)

When you’re unsure about how to proceed, the main idea is to verify first rather than act on a guess. The right approach is to seek clarification from your supervisor or consult the official policy manual before taking any action. This ensures you follow the approved steps, stays within established rules, and helps keep people safe and operations compliant. It also shows you’ve done due diligence, which can protect you if questions come up later.

Choosing to guess can lead to wrong actions or unintended consequences. Waiting for someone else to take the initiative wastes time and responsibility. Ignoring the doubt and acting anyway bypasses the proper channels and increases the risk of violating policies or creating safety issues.